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Customer Service
Check order status and get help with product licenses, serial numbers, upgrades and other general questions.
7 days a week
8:00 AM - 9:00 PM
(Atlantic time)
Customer Service
Contact Customer Service
KnowledgeBase
Check status of your order
 
Technical Support
Get help for technical issues with products. Check your product’s technical support options below.
Monday - Friday
8:00 AM - 5:00 PM
(Atlantic time)
Customer Support
Open new case/incident
Check status of your open case
Check your support subscription
Support for the free Products is only offered to customers who have purchased a support plan.
 
Time Zone

Sao Paulo, Brazil
(Atlantic Time)
*UTC/**GMT -3 hours
(*) Coordinated Universal Time
(**) Greenwich Mean Time

 
Office Location
We do not provide direct telephone and e-mail support.

Brazil (Corporate Headquarters)
CosmoSoft Tecnologia Ltda
255 - A. Ignacio N. Penido Av. - 19th floor
Sao Jose dos Campos, SP - 12246-900

United States (Under implementation)
CosmoSoft Technology LLC
2033 - Gateway Place - 5th Floor
San Jose, CA - 95110