At CosmoSoft we respect your right to privacy and we understand that, as a visitor to our web site, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of cosmosoft.us, download software, request information, or subscribed support plan.
We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on cosmosoft.us (and related CosmoSoft sites flashexperience.com) are always tailored to your current, designated preferences.

When you provide CosmoSoft with your name (or alias), e-mail address, mailing address, or telephone number, and you "opt in," CosmoSoft and CosmoSoft representatives may use the provided information to alert you to product upgrades, special offers, updated information, new services, and other CosmoSoft related information. ("Representatives" include value-added resellers, premier level partners, and authorized training partners.) CosmoSoft does not offer, or allow the selling of, any user-provided information to third parties.

CosmoSoft respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want CosmoSoft or CosmoSoft representatives to contact you, you may "opt out" of this preference at any time, whether you're online or contacting CosmoSoft directly. As part of your preference flexibility, you'll always have the option to opt back in and have CosmoSoft contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still visit most CosmoSoft Web sites; however, you will not have access to areas that require personal identification.

CosmoSoft account and the use of log files (cookies)

CosmoSoft offers free account to all CosmoSoft.us visitors. In order to establish account, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established Username and Password.

There is an additional "Remember me" option. By selecting it, you allow CosmoSoft to save your Username and Password so you don't have to re-enter it each time you return to any CosmoSoft Web site. CosmoSoft remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A "cookie" is a small line of text that is stored with your Web browser for record-keeping purposes and helps CosmoSoft provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Account cookie, will be accessed by any CosmoSoft system. Access to your account information always requires both your Username and Password.

How CosmoSoft will protect your personal information

CosmoSoft will always protect the personal information that you share with us. CosmoSoft stores information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does not retain your credit card number subsequent to the transaction at hand and will not use the number for marketing purposes.

If CosmoSoft requests general demographic information, this information is limited to reporting purposes only; members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are never shared for demographic reports with outside entities.

CosmoSoft may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

How to update your personal information and preferences

You can help CosmoSoft maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, feel free to contact us at any time.

How to change your email preferences

CosmoSoft sends out important email messages about general news, updates, and promotions. Users may choose to opt-out of receiving these emails by logging into our site (Your Account > Your Profile > Your Preferences) and updating your personal preferences to uncheck the communications preferences checkboxes.

Links

CosmoSoft Web sites may contain links to other "non-CosmoSoft" sites. CosmoSoft assumes no responsibility for the content or the privacy policies and practices of such Web sites. CosmoSoft encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.